Hyper Island designs transformative learning experiences to enable growth for individuals and for businesses. Unlike typical education or service providers, Hyper Island tends to follow a tried-and-tested methodology and a wide network of real industry experts. This means their courses usually rely heavily on getting your hands dirty yourself.

In 2019, I did the Process Design and Facilitation course in Stockholm, Sweden.Process Design and Facilitation relies heavily on the power of the group. It creates the environment and atmosphere for participants to explore how to facilitate groups and how to design the processes to support this:

  • The tools, methods, and skills to facilitate diverse groups. Learn how to design meetings and workshops, build appropriate environments, set supporting frames, direct prototyping and facilitate long-term processes. If you’re really looking for concrete tools and exercises, it might be better to try the Liberating Structures course or another course.
  • Deep-dive into managing human behaviors, while constantly testing your learnings. Build your own facilitation toolbox to empower yourself and the team(s) you lead through challenges.
  • Learn to lead members towards a common goal, while managing expectations.
  • Learn how to design workshops and meetings to solve specific problems. Pick the right tools for each process.
  • Creating psychological safety. Learn the tools to get the best out of every individual member of a group. Set a foundation for ideation and prototyping and create an inclusive environment.

As the course is pretty hands-on, it also ensures that you can take your learnings directly back to your workplace to own, lead and support processes, meetings, and workshops.

Meeting structure

One of the key elements I took away from my Process Design and Facilitation course at Hyper Island in Stockholm is the meeting canvas. In it simplest form (as pictured above), it challenges you to think about how to structure your meeting.

  1. How are you opening up? How are you creating the atmosphere needed for the rest of the meeting? How do you create psychological safety within the meeting?
  2. What is the substance of the meeting? What are the key elements that need to be accomplished (and also, how do you need your opening to lead up to this moment in the meeting)?
  3. How do you close the meeting? How do you converge the content discussed? How do you leave room and time for follow up?

And more overall – how do you divide time over these three key elements of the meeting?

Just being able to quickly jolt this down on a napkin or piece of paper already helps to have a better meeting.

Hot air balloon in Miro

See how to use hot air balloon and other exercises in my toolbox.

Want to be less about ads and more about acts?

Hi, my name is Polle. I try to use the super powers I have collected working for global brands over the last 15+ years to change companies for the better: acts, not ads.

Want to keep up with what I’m doing? I keep an irregular newsletter on customer experience, facilitation, and motivation in which I share personal and client cases.

Polle de Maagt
Polle de Maagt