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“Dans nos prix sont inclus”, no-nonsense service by In ‘t Spinnekopke

Included in our prices

"Dans nos prix sont inclus", no-nonsense service by In 't Spinnekopke

Restaurant In ‘t Spinnekopke in Brussels is abnormal in it’s simplicity. No fancy food. No iPod-enhanced food experiences. Just good food. Prepared with the ultimate care and tradition, but still, just good food.

As the guys at 37signals put it in their masterpiece Rework:

Which part of your equation can’t be removed? If you can continue to get by without this thing or that thing, then those things aren’t the epicenter. When you find it, you’ll know it. Then focus all your energy on making it the best it can be. Everything else you do depends on that foundation.

Their subtlety also shows in their service. No-nonsense. A really subtle diss to all over-charging and extra-charging competitors is the icing on the cake (click to enlarge the image).

Polle de Maagt
Polle de Maagt
http://www.polledemaagt.com
Hi, my name is Polle de Maagt. I challenge organizations to be less about ads and more about acts. For years, I’ve helped brands like KLM Royal Dutch Airlines, Rituals Nike, LEGO and IKEA rethink customer relationships; not through more marketing, but through meaningful experiences. Drawing from design thinking, agile, and service design, I focus on making real change happen.

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