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Remarkable house rules for coffeehouse Bagels & Beans

I’m a sucker for great copy, so I instantly fell in love with the Bagels & Beans, a Starbucksesque coffee company in The Netherlands, House Rules.

Bagels & Beans remarkable house rules

Some highlights:

We really don’t care how you pronounce “bagels”. We totally understand what you mean when you say “beagels” or “baggels”.

Complaining about slices of tomato and mozzarella or cheesecake that are cut unevenly is useless. We cut everything by hand.

And, my favorite:

It’s ok to bring your own food like hamburgers, fries and icecream, so we can serve something healthy with it.

Polle de Maagt
Polle de Maagt
http://www.polledemaagt.com
Hi, my name is Polle de Maagt. I challenge organizations to be less about ads and more about acts. For years, I’ve helped brands like KLM Royal Dutch Airlines, Rituals Nike, LEGO and IKEA rethink customer relationships; not through more marketing, but through meaningful experiences. Drawing from design thinking, agile, and service design, I focus on making real change happen.

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