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“Why we keep failing in really implementing social media” for #Marcom12

So, social media has been around since 2003. But let’s be honest, not too much has changed in the last couple of years. Many organisations get stuck in campaign-mode or get disappointed by the return on social media.

That brings the question: why do organisations fail to implement social media? And, most importantly: the speedboat approach to implement social media within your organisation.

In short:

  1. Make a senior manager horny. (Example: Daniel Termont, Gent’s mayor)
  2. Small working groups without legacy. (Example: Rabobank)
  3. Launch new concepts below the company radar. (Example: KLM Surprise)
  4. Act small and learn from the results. (Example: Il Giglio d’Oro)
  5. Act with scrum, agile, beta mentality. (Example: The Larrik, London)
  6. More buy-in from your proof points.  (Example: Accenture)
  7. Propel waves of success. (Examples: Delta, Accenture, KLM)

Curious to hear what you think!

Polle de Maagt
Polle de Maagt
http://www.polledemaagt.com
Hi, my name is Polle de Maagt. I challenge organizations to be less about ads and more about acts. For years, I’ve helped brands like KLM Royal Dutch Airlines, Rituals Nike, LEGO and IKEA rethink customer relationships; not through more marketing, but through meaningful experiences. Drawing from design thinking, agile, and service design, I focus on making real change happen.

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