“Taking travel from ads to acts” for Travel 2011
So, what is the current state of travel in digital and online? That’s pretty much the key theme…
What would you do with a 30.000 euro customer? The NMBS, NS and one-sided loyalty.
There aren’t many brands I spend more time with than the Belgian and Dutch railways (NMBS and NS).…
The most important 2% of your customers
Approximately 2% of your customers will rip you off. They will game your system. They will do everything…
Treininformatie en flitsservice via Twitter met Twitterbot
Ik schreef al eerder hoe je een eigen “Twitterbot” maakt op basis van RSS feeds. Tim van der…