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service management

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  • Polle de Maagt
  • Posted by Polle de Maagt
12/06/2012
2 min read

"Service is sales. Why service management is the single most important thing. Ever." for Heliview Service Management Conference

The coolest stuff in social happens when old meets new. When a traditional company like Amex integrations social in their loyalty...

  • Polle de Maagt
  • Posted by Polle de Maagt
17/06/2011
1 min read

"Service management for conversations" for Fieldservice Conference Heliview

In the conversation age, some skills are more important than others. Knowing how to use technology to make things easier is....

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