Polle de Maagt
Polle de Maagt
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Browsing Tag

train

3 posts
BBlogposts

What would you do with a 30.000 euro customer? The NMBS, NS and one-sided loyalty.

  • 18/11/2011
There aren’t many brands I spend more time with than the Belgian and Dutch railways (NMBS and NS).…
BBlogposts

The most important 2% of your customers

  • 03/10/2011
Approximately 2% of your customers will rip you off. They will game your system. They will do everything…
BBlogposts

So, what’s your zombie invasion?

  • 16/05/2011
I overheard a brilliant story while on the train today. A man was telling his friends he had…
Polle de Maagt
By Polle de Maagt, Ministry of World Domination
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