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web relations

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  • Polle de Maagt
  • Posted by Polle de Maagt
12/06/2012
2 min read

"Service is sales. Why service management is the single most important thing. Ever." for Heliview Service Management Conference

The coolest stuff in social happens when old meets new. When a traditional company like Amex integrations social in their loyalty...

Managing expectations
  • Polle de Maagt
  • Posted by Polle de Maagt
12/06/2012
7 min read

No web relations? You're screwed. Web relations is the new normal.

You don’t know what you got till it’s gone. And that starts to be painfully true for web relations. Over the...

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