Sharing the story on The Jane's 'Did you know' list
  • Polle de Maagt
  • Posted by Polle de Maagt
08/01/2022

In a world where personal connections often get lost in digital interactions, The Jane restaurant in Antwerp has mastered the art of creating memorable guest experiences. Their innovative ‘Did you know …’ list allows staff to share insights about guests, ensuring that every visit feels special and personalized. Imagine being greeted by a sommelier who remembers your recent wedding in Firenze, or having your favorite wine preferences logged after just a few visits. Discover how this simple yet effective approach transforms hospitality and keeps guests coming back for more. Dive into the story behind this unique practice!

Wave at UBX17
  • Polle de Maagt
  • Posted by Polle de Maagt
26/03/2021

Acts, not ads has been the red thread throughout my career. It was only reinforced by something that happened a few...

Post-its
  • Polle de Maagt
  • Posted by Polle de Maagt
01/06/2020

“You’re doing it wrong”. I must have been somewhere in my twenties when someone approached me during a brainstorm meeting we...

  • Polle de Maagt
  • Posted by Polle de Maagt
27/05/2020

Most subscription services are built around you not doing anything (inertia) and companies leveraging rules and contracts to charge you monthly...

  • Polle de Maagt
  • Posted by Polle de Maagt
21/05/2020

We’re spending over 2 years of our lives in meetings. And with meetings being such an integral part of our working...

Red lobster
  • Polle de Maagt
  • Posted by Polle de Maagt
20/05/2020

“Hard things are hard.” This simple truth, shared by David Axelrod with President Obama during the Affordable Care Act's passage, resonates deeply in our world of instant gratification. As we increasingly avoid discomfort, we miss opportunities for growth. Consider the lobster: confined in its rigid shell, it must embrace discomfort to grow. Each time it feels pressure, it retreats to shed its shell and emerge anew. This powerful analogy reminds us that stress can signal growth. Are we ready to embrace the hard things in life and transform adversity into opportunity? Discover how we can grow through challenges.

  • Polle de Maagt
  • Posted by Polle de Maagt
11/05/2020

They’re arguably the worst thing that ever happened to mankind – auto replies. Join my fight to get rid of unremarkable...

Email center UK 404
  • Polle de Maagt
  • Posted by Polle de Maagt
08/05/2020

Email Center UK is super smart in adding some personality on its error 404 page. Not only do they accept a...

Apple System Status
  • Polle de Maagt
  • Posted by Polle de Maagt
08/05/2020

With technology becoming more omnipresent, insight and communication about system performance becomes essential.How to best give insight into system performance for...

Polle as a kid
  • Polle de Maagt
  • Posted by Polle de Maagt
05/05/2020

I love experiments. I love testing stuff. I love to see if and how things work. It is now a big...

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