April 4, 2020
Autoreply: But we’re Whatever/Whenever so we will double check and get back to you ASAP
They're arguably the worst thing that ever happened to mankind - auto replies. Join my…
April 4, 2020
Best practice: Whatever whenever service by W hotels
There is no traffic jam along the extra mile.Excellent customer service is the new normal.…
March 27, 2020
On being late for meetings
It is a habit for some and one of the worst things things in an…
March 26, 2020
What Amazon tribes can teach us about focus
There is a story going around that researchers went to the Amazon forest to observe…
March 26, 2020
Trolling: Whiteboard W-T-F venn diagram
Ok, I'll confess. I get a lot of inspiration from the dark side of company…
March 23, 2020
My wife and I evaluate our relationship every six months
It is quite probably one of my habits that is frowned upon most when I…
March 22, 2020
The “everything-as-a-song”, a way to have kids remember
As many young parents, my wife and I would also worry about our daughter Ella.…
March 20, 2020
What a difference two cookies make
This is a short story about cookies. Not the digital kind, but real cookies. The…
February 4, 2020
LEGO System in Play, a story how hard times help you focus
I'm a huge LEGO fan. As a kid, I played with the bricks and minifigures…