How I work. A story on how I try to be better every day.

Brains

I am pretty obsessed with being a better person every day myself. To make things easier, simpler, better for others to understand, use and re-use.

I listen, plan, read, learn, experiment, and try to fit these ideas into models, a toolbox, beliefs, and my blog posts. I try and share these ways of working here – for others to build on, to improve, or challenge.

All because changing companies to be less about ads and more about acts isn’t easy. Change isn’t easy. Whether it is changing people or larger groups of people, often referred to as companies. I try and inspire, plan, strategize, engage and communicate to help teams, managers, executives, and companies change.

Here are the tools I use to do so – here’s how I work.

Toolbox

Lightning decision jam

I try to expand my toolkit of exercises, models, frameworks, and structures continuously. Here’s an overview of the structures I often use.

Models

Hot air balloon in Miro

Graphs, structures, frameworks might help make sense of a complex situation. Here are some of my favourites.

Beliefs

Keynote presentation

Navigating the worlds of customer experience, brands and digital transformation is difficult enough with some guiding principles, let alone without.

Blog

Empathy Map in Mural
Empathy Map in Mural

I try and share as much of my ideas and works in progress in my blog.

On how simplification is the ultimate sophistication.

I am pretty obsessed with being a better person every day myself. To make things easier, simpler, better for others to understand, use and re-use.

Want to be less about ads and more about acts?

Hi, my name is Polle. I try to use the super powers I have collected working for global brands over the last 15+ years to change companies for the better: acts, not ads.

Want to keep up with what I’m doing? I keep an irregular newsletter on customer experience, facilitation, and motivation in which I share personal and client cases.

Polle de Maagt
Polle de Maagt