February 2017

There is a big difference between ‘branded’ and ‘personal’.How to act when it is raining outside and your customers are about...

My habit to let the staff or chef choose my meal has some interesting side effects. Not only dare I argue that it makes...

Like most frequent travellers, I am part of a loyalty program. Actually, I am part of several. Although I have my...

So, here’s a story I have been sharing quite a while now. It involves a travel company, Disma Reizen and it’s founder Werner...