What we can learn from ice and ice harvesters.

By Polle de Maagt · First published · 1 min read

Guy Kawasaki’s analogy of ice harvesters, ice factories and refrigerators shows how improving a business differs from meeting the need anew.

Funny enough, my recent posts have been ice-centric. I wrote about the ice cream principle, added the secret ice cream to my toolbox, and now this post: what we can learn from ice. Browsing through my archive, I stumbled upon a 2008 post with an old story by Guy Kawasaki about ice and ice harvesters:

Let me tell you a short story about ice. In the late 1800s there was a thriving ice industry in the Northeast. Companies would cut blocks of ice from frozen lakes and ponds and sell them around the world. The largest single shipment was 200 tons that was shipped to India. 100 tons got there unmelted, but this was enough to make a profit.

These ice harvesters, however, were put out of business by companies that invented mechanical ice makers. It was no longer necessary to cut and ship ice because companies could make it in any city during any season. These ice makers, however, were put out of business by refrigerator companies.

You would think that the ice harvesters would see the advantages of ice making and adopt this technology. However, all they could think about was the known: better saws, better storage, better transportation. The truth is that the ice harvesters couldn’t embrace the unknown and jump their curve to the next curve.

It might be an apt comparison for today’s day and age.

Written in 2020, left as it was. Where I took it later: Ripples, not trends.

Original: What we can learn from ice and ice harvesters, 18 April 2020. Historical links may no longer work.

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