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Thinking

collected since 2008

Notes on acts, not ads.

Structures to run with a team, models to think with, organisations that act instead of advertise, and a few essays. Take what is useful.

Start here

Three I come back to most.

each one tried for real

Rituals Remote Quarterly Review. A few days away, somewhere quiet, to work on your own goals instead of everyone else's. Read →

Best practices The Jane's 'Did you know' list. A paper list, and a waiter who still remembered my table four and a half years later. Read →

Essays The ice cream principle. What repairs trust is rarely what the gesture costs. Read →

“It isn't about what the gesture costs. It's about what it says.”

From The ice cream principle.

Everything

The whole shelf.

Structures & exercises

4

Formats to run with yourself or a team.

Yes, there is a right and a wrong way to do post-its.
The secret ice cream.
Reflecting on meetings.
Ecocycle planning.

Rituals

2

Habits that repeat, at work and at home.

Models & frameworks

2

Ways to hold a whole problem on one page.

The building blocks page.
[More after the triage of the 23 old posts]

Best practices

4

Organisations that act instead of advertise.

The Jane's 'Did you know' list.
Netflix cancels members who stopped watching.
Apple being transparent about their system status.
Disney housekeeping rearranges toys to delight kids.

Essays

4

Short notes that stuck.

The ice cream principle.
I almost died. This is what I learned.
What we can learn from ice harvesters.
On thinking less.

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