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“Conversation management: Manage word-of-mouth to increase business value” for Social Media Forum

December 15th is the third edition of the Social Media Forum, a half day (afternoon) event in Hotel Le Meridien in Brussels offering a hands-on guide on setting up the perfect Social Media Campaign.

I will be joining Koen Delvaux (Mobile Vikings), Pieter de Wit (Leads United) and Sofie Verhalle (Talking Heads) there on stage. But it even gets better: moderator of the day is the Queen of Belgian Interwebs, Clo Willaerts.

Drop me a note if you’re there and want to meet up via twitter or email polle at insites dot eu.

Polle de Maagt
Polle de Maagt
http://www.polledemaagt.com
Hi, my name is Polle de Maagt. I challenge organizations to be less about ads and more about acts. For years, I’ve helped brands like KLM Royal Dutch Airlines, Rituals Nike, LEGO and IKEA rethink customer relationships; not through more marketing, but through meaningful experiences. Drawing from design thinking, agile, and service design, I focus on making real change happen.

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