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“Sorry, I won’t be able to meet up next week, as I will be working from Seoul”. Four times per year,...
Funny enough and for whatever reason, my recent post have been ice-centric. I wrote about the ice cream principle, added the...
Recently, I have been updating the tools I often use in workshops (either remote or live) and brainstorms on my site....
SUE Behavioural Design is a remarkable agency and academy based in Amsterdam. At SUE, they are specialised in the science of...
They’re arguably the worst thing that ever happened to mankind – auto replies. Join my fight to get rid of unremarkable...
There is no traffic jam along the extra mile.Excellent customer service is the new normal. So how to communicate that effectively?”Whatever/Whenever...
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