Culture

There is a story going around that researchers went to the Amazon forest to observe different tribes to learn from their...

As you probably know by now, I’m intrigued by having people think less instead of more. Thinking leads to loss of...

Typically, direct contact with customers is delegated to the lowest in rank in the company. Front desk employees. Customer service agents....

My habit to let the staff or chef choose my meal has some interesting side effects. Not only dare I argue that it makes...

So, here’s a story I have been sharing quite a while now. It involves a travel company, Disma Reizen and it’s founder Werner...