customers Archives » Polle de Maagt

Best practices Blogposts

24/05/2012

Everyone's full of activating their current customer base. Most companies fail. A lot of crestivity,…

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Blogposts Worst practices

18/11/2011

There aren’t many brands I spend more time with than the Belgian and Dutch railways…

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Worst practices

17/11/2011

Earlier, I wrote about how 2% of your customers who steal, cheat and misbehave force…

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Blogposts

03/10/2011

Approximately 2% of your customers will rip you off. They will game your system. They…

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Presentations posts

13/07/2011

My dear friend Jort Possel at Accenture invited me to do a presentation on social…

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Presentations posts

15/12/2010

Ghent-based Sint Lucas (not to be confused with the Dutch equivalent in Boxtel) organised a…

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