Polle de Maagt
Polle de Maagt
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Browsing Tag

klm

11 posts
CCustomer experience
Managing expectations
Yes! I want to learn more
  • 3 minute read

No web relations? You’re screwed. Web relations is the new normal.

  • byPolle de Maagt
  • 12/06/2012
  • No comments
PPresentations posts

“From social gimmicks to social business; Storytelling in the social age.” for PromaxBDA New Zealand / Australia

  • byPolle de Maagt
  • 21/05/2012
  • 4 comments
I love storytellers. Whether it is my grandfather, skilled presenters like Tom Palmaerts or Steven van Belleghem, brands…
PPresentations posts

“The social business case” for STIMA Social Media Bootcamp #smb0805

  • byPolle de Maagt
  • 08/05/2012
  • No comments
Belgian marketing association STIMA organised their Social Media Bootcamp, a mix of easy-intermediate-expert sessions on social. A pretty…
PPresentations posts

“Do stuff worth sharing. Small steps to success in this digital world.” for #KJ12

  • byPolle de Maagt
  • 19/04/2012
  • No comments
Some events just feel like a great gettogether of friends. The annual Kids & Jongeren marketing (youthmarketing) event…
PPresentations posts

“The noble art of building brands worth sharing” for Lessius Interactive Marketing

  • byPolle de Maagt
  • 29/11/2011
  • No comments
Acts not ads. I guess trying to change marketeers to do less advertising and more acts from time…
PPresentations posts

“Taking travel from ads to acts” for Travel 2011

  • byPolle de Maagt
  • 23/11/2011
  • One comment
So, what is the current state of travel in digital and online? That’s pretty much the key theme…
CCustomer experience
Managing expectations
Yes! I want to learn more
  • 2 minute read

Managing rising customer expectations

  • byPolle de Maagt
  • 03/06/2011
  • 2 comments
BBlogposts

Battling my fear to end up in a case movie: guiding principles for positive interactions

  • byPolle de Maagt
  • 06/05/2011
  • 2 comments
I walked trough Gent Sint Pieters station yesterday afternoon when I saw a large and pretty nice white…
BBlogposts

Advertising tactics of the conversation age: Spotlight tactic

  • byPolle de Maagt
  • 15/04/2011
  • No comments
While communication becomes more conversational, new marketing and advertising tactics arise to build upon consumer conversations and social…
PPresentations posts

“The fluffy science behind creating stuff worth sharing” for KLM

  • byPolle de Maagt
  • 15/04/2011
  • No comments
[slideshare id=7637567&doc=20110412cmklmsocialmediaslideshare-110415051422-phpapp02] Another proof of KLM’s dedication to social media and consumers: last monday and tuesday they organised…

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