customers

Everyone’s full of activating their current customer base. Most companies fail. A lot of crestivity, however, is in the smaller startups....

There aren’t many brands I spend more time with than the Belgian and Dutch railways (NMBS and NS). The last few...

Earlier, I wrote about how 2% of your customers who steal, cheat and misbehave force you to decide how you treat...

Approximately 2% of your customers will rip you off. They will game your system. They will do everything to gain financial...

Ghent-based Sint Lucas (not to be confused with the Dutch equivalent in Boxtel) organised a morning meetup for their students. Other...