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Acts, not ads

Wave at UBX17
  • Polle de Maagt
  • Posted by Polle de Maagt
26/03/2021

Acts, not ads has been the red thread throughout my career. It was only reinforced by something that happened a few...

Coffee at Kimpton Fitzroy in London
  • Polle de Maagt
  • Posted by Polle de Maagt
20/03/2020

This is a short story about cookies. Not the digital kind, but real cookies. The edible kind. And what a difference...

Kimpton De Witt Amsterdam
  • Polle de Maagt
  • Posted by Polle de Maagt
21/12/2018

I travel a lot (I even have a special blog about it) and recently, I have stayed at different Kimpton properties (the Kimpton...

Kimpton Social Hour
  • Polle de Maagt
  • Posted by Polle de Maagt
21/12/2018

I travel a lot (I even have a special blog about it) and recently, I have stayed at different Kimpton properties...

  • Polle de Maagt
  • Posted by Polle de Maagt
20/04/2012

A friend of mine is the manager of a large cafe in the city centre of Utrecht (The Netherlands). Every morning...

  • Polle de Maagt
  • Posted by Polle de Maagt
04/03/2011

I forgot most of the polite manners and etiquette my parents and teachers deperately tried to brainwash me with during my...

  • Polle de Maagt
  • Posted by Polle de Maagt
24/12/2010

My girlfriend owns a pretty basic HTC Android phone (the HTC Magic). As stupid as it may seem, it learned me...

  • Polle de Maagt
  • Posted by Polle de Maagt
18/11/2010

How to create a breeding ground for great customer service? It starts with a remarkable company culture and small interventions, as...

  • Polle de Maagt
  • Posted by Polle de Maagt
30/08/2010

I hate business cards. Actually, more the people that go with them. To be more precise; the ones that can totally...

  • Polle de Maagt
  • Posted by Polle de Maagt
25/08/2010

I’m a sucker for great copy, so I instantly fell in love with the Bagels & Beans, a Starbucksesque coffee company...

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