An autoreply that manages expectations.

By Polle de Maagt · First published · Updated · 2 min read

Not away, just focused. The reply says when you can expect an answer, why, and what to do if it cannot wait: call.

From
A colleague
Received
2013

In an effort to increase productivity and efficiency, I limit myself to checking email only a few times a day. This approach hopefully results in shorter lead times with more focused and creative work.
I will try and respond to your message in a timely manner. However, if you need an immediate time-sensitive response, please don’t hesitate to call me.

Why it works.

It turns a slow reply from rude into a choice, and gives you a way around it.

The series

Automagic: nine automated mails done right.

  1. An order mail that knows it is software.
  2. A shipping mail with a story.
  3. A person, the day after you sign up.
  4. A newsletter that unsubscribes you.
  5. An autoreply that manages expectations.
  6. An autoresponder that says no, kindly.
  7. A personal assistant that asks first.
  8. A cold sales mail with a bet.
  9. A no that still sounds like a yes.
What they share →

Collected on polledemaagt.com, first posted on 8 April 2013. The mail as I received it; order details, account links and names of private people are left out.

Your version of this

Tried it, or thinking about it?

Let me know how it went.

Polle de Maagt

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